You can ask doubt through the ALLEN Plus app & web portal both.
Go to the top-left icon in the app, click on Ask Questions to clear your doubts using any of the following modes:
Go to the left pane on the web, click on Ask Doubt to clear your doubts using any of the following modes:
Any doubt or question asked by you will fall under 3 categories: Unresolved | Unresolved with Solution | Resolved. To check the status click on the tab “Tap here to see previous questions”.
Unresolved: All the asked questions or doubts for which solution has not been provided will be available in this tab.
Unresolved With Solution: All the solutions to the questions or doubts for which student didn’t mark feedback will be available in this tab.
Resolved: All the solutions to the questions or doubts which have been provided satisfactorily by the student will be available in this tab.
If student asks any doubt it will first appear in “Unresolved” tab. If faculty provides a solution and student doesn’t mark any feedback or is not satisfied with a solution then it will appear in “Unresolved with Solution”. Here student can keep asking doubt until it is clear to him and mark his feedback. Once student has marked a feedback “Yes” for satisfaction then it will move to “Resolved” tab.